Your Partner in Success

I started in hospitality in 1992. Not as a consultant. As someone who cleaned tables, ran kitchens, managed shifts, and eventually ran operations across 21 sites in London. That background is what I bring to every engagement. Not theory. Not a framework from a textbook. Actual experience of what happens when the wheels come off -- and what it takes to get them turning again.

Thirty years does something to how you see a business. You stop looking at the numbers in isolation. You start reading the room. The energy in the kitchen at six on a Friday. The body language of a team that's stopped believing in the place they work. The menu that's trying to do too many things and doing none of them well. None of that shows up in a spreadsheet. But it all shows up in your results.

That's what CSE Beard Consultancy is built on.

I work with hospitality businesses that are struggling, stalled, or starting to wonder if it's worth carrying on. Sometimes the fix is structural -- financial restructuring, procurement, menu rationalisation. Sometimes it's operational -- systems, standards, the way shifts are run. Sometimes it's people, and that's usually the hardest and most important piece. Whatever the problem, I go looking for the actual cause, not the most obvious one.

I don't do off-the-shelf solutions. Every business I work with gets a plan that was built for them, around their numbers, their team, their reality on the ground. From full business reviews to staff training, marketing to growth strategy, I get involved at the level the work requires -- and I stay involved.

This isn't advisory at arm's length. I've turned around struggling units, opened new sites, restructured operations and rebuilt teams. I know what it costs you when things aren't working, because I've sat in the same chair you're sitting in.

If you want someone who'll tell you what you want to hear, I'm probably not the right fit. If you want someone who'll tell you what's actually going on and help you fix it, let's talk.